Returns & Exchanges

At Dimple Color, we want you to love your new look, which is why we offer a 30-day return window for all unopened and unused beauty products. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for your peace of mind.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original, sealed packaging and that the request is initiated within 30 days of the delivery date.

• 2.
  Submit a Request

  Contact our support team with your order number and photos of the items to receive your Return Merchandise Authorization (RMA) and shipping instructions.

• 3.
  Pack and Ship

  Securely package your items to prevent damage during transit and drop off the parcel at any authorized carrier location using the provided return label.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.